A conversation with a real estate agent you have to start with a knockout punch to the jaw

– I sent you the link. Wonderful detached house on 2 bedrooms and the price is much cheaper than all.

– But it’s the coach. The market is full presented exactly the same homes 20% cheaper.

– I have carefully reviewed the plan. Do it coach. Wow. But nothing is said about it. In this case, the price is just unrealistically high.

– I have long said that dialogue with the representative of Agency of real estate we need to start with a knockout punch to the jaw and then move to a constructive dialogue.

( From a conversation with customers)

Approximately two thirds of buyers and sellers of residential property in the UK are unhappy with their real estate Agency. Approximately 60% complain of a negative experience of communication with representatives of real estate agencies over the past 5 years. The national Association of real Estate Agencies in the UK explored the opinion of customers of the real estate market about the quality of services provided by real estate agencies for sellers and buyers. The survey revealed a rather negative attitude of the British representatives of the real estate business. More than 39% of respondents said that the behavior of the real estate agencies do not comply with basic norms of behaviour.

Among the main complaints of clients – poor communication skills of employees of agencies of real estate. 21% of customers said that the representatives of the real estate agencies didn’t bother to make a call back, making to run after them, and 14% of respondents said that they do not feel that their agent pursues their interests, 13 % of people complain that the agents do not tell them about the shortcomings of housing sold, despite the fact that it is stipulated by the code of conduct of a real estate agent.

Among other complaints from customers that the agent is too overprice exaggerated dignity of the object and just allow outright lie.

Buying property is one of the main events in a person’s life and is often accompanied by great stress. This is a huge undertaking market research and often inexperienced customer makes a lot of mistakes along the way. The real estate market of UK is full of specific terms, conventions and abbreviations that are not understood by the common layman.

Often the client selects their agent simply because he offers him the shelter, which wants to buy the client.

The role of estate agent is to help understand the customer in a difficult market and guiding him in the right direction. Therefore, a huge role in the buying process plays the communication between the representative of real estate agencies and client. The main task of the agent is to make the buying process painless and comfortable.

In this regard, among the participants of the real estate market in the UK commented on the need to enter the licensing process in the industry. Licensing should provide exceptional customer service and provide on the market of real estate services, professionalism and security to all market participants.

® Maxim Savitsky 17.10.2014

Best offer

Our apartments and houses in England excellent quality

Why we recommend to buy new apartments and houses

The process of buying real estate

What “Stamp duty”

Best offer

Land and types of ownership of property UK

More than 120% in two years have earned our customers